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200 more locales to get ‘Refreshing Business’ design by IDEO
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Courtyard by Marriott said it has installed its new “Refreshing Business” lobby design at 100 hotels in North America, and that the updated environment will be in place at nearly 200 more locales by the end of the year.
Janis Milham, Courtyard by Marriott vice president and global brand manager, said “we based the new design on extensive customer feedback and enlisted the San Francisco-based design firm, IDEO, to create a totally new lobby experience that makes it easy to work, plug-in, socialize and relax. We have been extremely pleased with both the customer response and financial performance of these hotels, and hope to 'fast track' even more in the coming months."
The updated lobby features vivid contrasting colors including blue, green, orange and red. The traditional front desk has been replaced with separate welcome pedestals to create more personal and private interactions when guests check in. Flexible seating options range from a communal table for larger group interactions, to more private media booths with high-definition televisions, as well as a semi-enclosed lounge area.
- Posted Feb. 18, 2010
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